Sending that first message to an agent can feel like a bigger step than it is. You're not committing to anything, you're starting a conversation, and the agents who advertise on Kyero are used to international buyers at exactly your stage. The point of this post is to make first contact feel ordinary, and to help you tell a good agent from an average one.
In this article
What to say
Keep it simple and specific. When you send an enquiry on a listing, say who you are, what you're looking for, your rough budget and timescale, and a couple of must-haves. The more an agent understands your brief, the better they can point you at the right places, including ones you haven't seen. A vague enquiry gets a vague reply; a clear one gets a useful one.
What to ask
Good questions early save wasted trips later:
- Is the property still available, and how long has it been on the market?
- Why is the owner selling?
- What are the community fees, and what do they cover?
- What's the area like out of season, and what's nearby?
- Are there any obvious issues with permissions, condition or access?
- What would the total buying costs look like on this one?
You're not interrogating anyone. You're finding out whether a property and an area are worth a viewing.
What a good agent does
The right agent is one of the most valuable relationships in the whole process. They don't just unlock doors. The best ones learn your brief, steer you away from places that won't suit, introduce you to a solicitor, an architect or a surveyor, and smooth the local paperwork. Several buyers in this series credit their agent as the single thing that made the move work. The Kyero podcast's Finding a House in Spain episode, with an experienced Spanish agent, is a good listen before you start making contact.
One practical note: it's normal to be in touch with more than one agent, since each lists different properties. And if you'd rather have help framing what you're looking for, Kyero's own team can point you in the right direction.
Your checklist for this step
- Draft a short, specific brief: who you are, budget, timescale, must-haves
- Ask the key questions: availability, why selling, community fees, off-season, costs
- Expect to deal with several agents, as each has different stock
- Listen to the Finding a House in Spain podcast episode
- If you'd like a steer, email the Kyero team at [email protected]
Make contact with confidence
The free Spain Buying Guide walks through contacting agents and arranging viewings.
Download the free Spain Buying Guide →
Or carry on reading. The next post books the flights: "I'm thinking about a viewing trip."
Written by
Nick StoreyNick Storey is the Operations Director at Kyero.com, where he leads platform operations, product delivery, and commercial strategy.
Having lived and worked in Spain for 14 years, Nick began his career as an estate agent on the south coast of Granada and brings first-hand market experience to his work.
He joined Kyero in 2007 and has since played a central role in scaling the business, shaping its product direction, and strengthening how international buyers connect with agents across Spain, Portugal, France, and Italy
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