How a Leading International Property Portal Uses AI

For the last couple of episodes we've watched tech-forward agents put AI to work in their own businesses. This week we turn the camera around and point it squarely at ourselves.

Hosts Martin Dell, co-founder of Kyero.com, and marketing consultant Alfredo Bloy-Dawson are joined by Kyero's commercial director Eugenio Oliden and operations director Nick Storey for an honest, behind-the-scenes look at how a portal built on human relationships is actually using AI across its commercial operations and product. Honest is the word that matters here. This is as much about what's been hard, and what we deliberately held back from, as it is about what's working.

In this article

What's covered

ARIS (AI Revenue Intelligence System): how we condensed more than 150 workflows into four, and why the data, not the AI, was the genuinely hard part.
Clean data first: why a single source of truth is the foundation everything else depends on, and why we're six months in and still building it.
Prime AI: our machine learning recommendation engine, a 40% improvement in agent visibility, and why the default order of results matters so much when most buyers never change it.
Autonomous AI agents: what we tried, what we learned, and why we built a virtual commercial team and then chose not to unleash it.
Escalate, don't guesstimate: the human-in-the-loop principle that keeps the whole system honest.
Straight advice for agents: what Eugenio and Nick would actually tell an agency thinking about AI, starting with "put your house in order."

Who should listen

Estate agents working with international buyers who've had enough of AI hype and want to see what it looks like from the inside, told by the people doing the work rather than the people selling the tools. If you've ever wondered whether the vendors pitching you AI have ever used it themselves, this episode is for you.

Listen or watch

Written by

Nick Storey is the Operations Director at Kyero.com, where he leads platform operations, product delivery, and commercial strategy.

Having lived and worked in Spain for 14 years, Nick began his career as an estate agent on the south coast of Granada and brings first-hand market experience to his work.

He joined Kyero in 2007 and has since played a central role in scaling the business, shaping its product direction, and strengthening how international buyers connect with agents across Spain, Portugal, France, and Italy

Kyero Pro Podcast Season 2, Episode 6: Inside Kyero - How a Leading International Property Portal Uses AI

What's covered

Who should listen

Listen or watch

Share this article