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International5 min read

Smarter Enquiry Tracking for Improved Results

Nick Storey

You work hard for every enquiry, and now you can see them all.

 

We’ve made it easier than ever to understand exactly how your listings are performing. Every WhatsApp message and phone call from a buyer is now tracked automatically, giving you the full picture of how people are engaging with your properties.

In this article

Why we’ve made this change

When buyers contact you through Kyero, they might call, send a WhatsApp, or fill out an email form.
Until recently, tracking those enquiries relied on partial data, which made it harder to see your true performance and take clear action.

With smarter tracking, every WhatsApp and phone interaction is now linked directly to an enquiry. You’ll see exactly how many buyers are getting in touch, how they prefer to contact you, and which listings are performing best.

Every enquiry is now associated with a WhatsApp number, phone number, or email address, giving you complete visibility and confidence that nothing slips through the cracks.

What this means for you

  • More accurate reporting - every enquiry is captured and reflected in your Kyero stats.
  • Better performance insights - see which contact methods drive the most engagement.
  • Improved lead management - fewer missed opportunities, more clarity, and stronger results.

How it works

Tracking happens automatically through secure, industry-trusted technology.
It doesn’t change how you communicate with buyers - everything works exactly as before - but now, every message and call helps build a more complete picture of your performance.

Your privacy (and your buyers’) remains our top priority. All tracking fully complies with GDPR and strict data-protection standards to keep every conversation safe and secure.

Why it matters

Buyers today use multiple ways to reach you, from calls and WhatsApp to enquiry forms. With smarter tracking, you can finally see the full story behind your leads.
No more guesswork, no missed enquiries. Just clear, actionable insights to help you grow.
 

See how PrimeAI could boost your enquiries
 

Track the results of every message and call

Start growing with Kyero

Written by

Nick Storey

Nick Storey is the Operations Director at Kyero.com, where he leads platform operations, product delivery, and commercial strategy. 

Having lived and worked in Spain for 14 years, Nick began his career as an estate agent on the south coast of Granada and brings first-hand market experience to his work. 

He joined Kyero in 2007 and has since played a central role in scaling the business, shaping its product direction, and strengthening how international buyers connect with agents across Spain, Portugal, France, and Italy

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